Malad Illegal Call Centre Selling Banned Medicines to Foreigners Busted
The Bangur Nagar Police arrested five individuals for allegedly operating a fraudulent call center that deceived foreign customers by impersonating representatives of online pharmacies. The arrests were made following an investigation into complaints from customers who reported being scammed. Authorities are continuing to investigate the broader network involved in the

In a significant crackdown on fraudulent activities, the Bangur Nagar Police have arrested five individuals in Malad for allegedly operating an illegal call center that sold banned medicines to foreign customers. This operation, which has raised concerns over the safety of online pharmaceutical merchandise, was uncovered following multiple complaints from victims who reported being deceived by scammers impersonating representatives of legitimate online pharmacies.
The investigation began after a series of complaints emerged from overseas customers who received unsolicited calls from individuals posing as agents for established pharmaceutical companies. These scammers promoted a range of medications that are either banned or not approved for sale in their respective countries, exploiting gaps in regulatory oversight to capitalize on unsuspecting consumers. According to the police, the confiscated equipment from the call center included computers, mobile phones, and a trove of documentation outlining their operations.
Authorities have revealed that the gang operated using sophisticated tactics to mask their identity and establish credibility. They utilized fake websites, false testimonials, and even impersonated legitimate pharmacy logos in order to gain the trust of their victims. "They were extremely crafty in their approach, using technology to simulate authentic communications," said a police spokesperson. "This highlights the need for greater vigilance when purchasing medications online."
Further investigations suggest that this operation is part of a more extensive network engaged in similar illegal practices across India. The police are collaborating with cybercrime units to trace the origin of the calls and identify potential connections to other criminal enterprises. Officers are also working with international law enforcement agencies to help apprehend those who may be operating from abroad, given the cross-border nature of the scam.
The Bangur Nagar Police have reaffirmed their commitment to tackling such fraudulent schemes, emphasizing the dangers they pose not just to the victims but to public health. Many of the sold medications were reportedly found to be counterfeit or substandard, raising significant concerns over the impact on unsuspecting consumers’ health. Local health authorities are now urging citizens to remain cautious and verify the legitimacy of online pharmacies before making any purchases.
In a statement, one of the victims, who wished to remain anonymous, expressed deep regret over the incident, saying, "I never imagined that I would fall for such a scam. I thought I was buying medicine to help my condition, only to find out it was fake."
As investigations continue, the Bangur Nagar Police are seeking information from the public to aid in the probe and are encouraging anyone who has encountered similar situations to come forward. The ramifications of this case serve as a reminder of the growing challenges posed by online fraud, particularly in sectors as sensitive as healthcare. With more individuals turning to digital solutions for their medical needs, it is crucial for consumers to remain aware and informed about the potential risks involved.

